New Home Customer Service Consulting Since 1982 New Home Customer Service Consulting Since 1982
Three Important Goals
of Customer Service
Organizational and General Consulting
Homeowners Manuals
Annual Commitment Statement
Training
How To Do
Business With Us
Industry Policy
Free Stuff
Joe's Occasional Comments


"In 2006 we are committed to a continuing effort
to
improve integrity and the creation of
ethics based policies
in our industry and our profession."


Organizational and General Consulting

We offer organizational and general consulting for new home Customer Service and Post Sale ServicesTM departments. Specific problem solving, including recruiting, validating employment information, meeting with homeowners and strategic ssessment are available.


This service includes:

  • Developing Table of Organization for Customer Service using in-house personnel resources or professional applicant research for the client.
  • Applicant interviews and qualifications plus work history research.
  • Developing Customer Service functions in small and growing companies to take maximum advantage of personnel and other resources.
For information on organizational consulting,
contact Joe Turner at (707) 224-6344.