We offer organizational and general consulting for new home Customer Service and Post Sale ServicesTM departments. Specific problem solving, including recruiting, validating employment information, meeting with homeowners and strategic assessment are available.

This service includes:

• Developing Table of Organization for Customer Service
  using in-house personnel resources or professional
  applicant research for the client.
• Applicant interviews and qualifications plus work history research.
• Developing Customer Service functions in small and growing
  companies to take maximum advantage of personnel
  and other resources.
• Policy and Procedures development and implementation
• Homeowner Manuals
• Software recommendations
• Training