Our faxUPDATE newsletter is the industry's best source of current information on new home Customer Service, Warranty and Post Sale Services. To receive faxUPDATE, fax your fax number to us at (707) 224-6392 or send an email to jmturner@joeturner.com.

faxUPDATE is always sent on Friday and is always free.

More Free Stuff

We have made it a company policy to share vital information with clients and others who might one day be clients. See below to get your free stuff... or simply call (707) 224-6344 or send an email request for the information that you want to jmturner@joeturner.com. We retain the copyright to most of the materials but you are free to use whatever you find, within your own company and not for sale or distribution to others. What a deal! The 10 Commandments of New Home Customer Service. A classic that has been in use by our clients for fifteen years.

The following is an eclectic list of information that is available to you free!
The Secret to Being a Successful Superintendent

• Site Visit Policy - Control what happens on your property
• "How to Stop up Your Plumbing"
  - a tongue in cheek handout for your homeowners.
• Landscaping and Grading Policy
• Vinyl Windows Policy
• Glass standards
• We add to this list frequently so call Joe Turner at (707) 224-6344 for information on our Free Stuff. And, if we do not have what you need, we will get it - quickly and accurately.